SURCHARGES

The list of surcharges below includes the most common surcharges. Other surcharges may apply.
The surcharges are exclusive of GST and are subject to change at any time without notice.

FUEL SURCHARGE

Jet Worldwide reserves the right to change the fuel invoice component with or without notice and to manage the amount and duration.
The current volatility of world crude oil prices has resulted in increased costs for the air freight industry and courier services worldwide. This has necessitated the need to introduce an indexed fuel component as part of our invoice. The component will rise, fall or be removed in line with movements in fuel prices and will be applied to all Jet Worldwide's international and domestic services.

The index is linked to the monthly average of the daily mid-spot price for a gallon of kerosene type jet fuel (Rotterdam ARA). Monthly fuel prices are published by the US Department of Energy and can be found online.

Jet Worldwide reserves the right to change the fuel invoice component for any of our courier services with or without notice and to manage the amount and duration.
Month Express Services (Intnl)
April 2024 30.0%
March 2024 30.0%
February 2024 28.5%

EMERGENCY SERVICE SURCHARGE

EMERGENCY SERVICE SURCHARGE (ESS) ADJUSTMENT
Effective 13 November 2023, the ESS will no longer be applied to any shipment.

OTHER SURCHARGES

Description Surcharge (NZD)
Pre 9am Delivery $30.00 per shipment
Pre 12am Delivery $20.00 per shipment
Remote Area Pickup/Delivery
International $1.00/KG minimum $34.50.
Over Sized Piece $80.00 international
Over Weight Piece $170.00 international
Non Stackable Pallet $491.00 international
Address Correction $20.00 international
Elevated Risk $55.00 per shipment
Restricted Destination $55.00 per shipment

FUEL - INVOICE COMPONENT

The current volatility of world crude oil prices has resulted in increased costs for the air freight industry and courier services worldwide. This has necessitated the need to introduce an indexed fuel component as part of our invoice. The component will rise, fall or be removed in line with movements in fuel prices and will be applied to all Jet Worldwide international and domestic services. The index is linked to the monthly average of the daily mid-spot price for a gallon of kerosene type jet fuel (Rotterdam ARA). Monthly fuel prices are published by the US Department of Energy and can be found online. Jet Worldwide reserves the right to change the fuel invoice component for any of our courier services with or without notice and to manage the amount and duration. The current value can be found at the top of this page.

ELEVATED RISK

A surcharge is applied when shipping to a destination country and operating at elevated risk due to continuous state of war, civil unrest, or continuous threats from terrorism. Destination countries affected: Afghanistan, Burundi, Iraq, Libya, Mali, Niger, South Sudan, Syria and Yemen.

RESTRICTED DESTINATION

A surcharge applies when shipping non-document products to a destination country that is subject to trade restrictions imposed by the UN Security Council. Destination countries affected: Central African Republic, Democratic Republic of Congo, Eritrea, Iran, Iraq, North Korea, Libya, Somalia, Sudan, Syria, and Yemen.

OVER SIZED PIECE

A surcharge is applied when any piece, including a pallet, has a single dimension in excess of 120cm. Shipment pieces, skids or pallets that exceed 300 cm in any single dimension require prior approval. We reserve the right to assess additional surcharges.

OVER WEIGHT PIECE

A surcharge is applied when any piece, including a pallet, exceeds 70 kg (scale or volumetric weight).

NON STACKABLE PALLET

A surcharge is applied when any pallet in a shipment cannot be stacked, either on request of the shipper or by nature of the shape, content or packaging of the goods on the pallet. This Charge may apply in addition to Oversize Piece.

REMOTE AREA DELIVERY

A surcharge is applied per shipment when the delivery destination location is remote. Remote is defined as islands and highlands, a postal code, suburb or town that is difficult, inaccessible or infrequently served. Download Remote Area Locations

REMOTE AREA PICKUP

A surcharge is applied when the pickup location is remote and the transport charges are being billed to the account holder at destination or a third country.

Download Remote Area Locations

ADDRESS CORRECTION

A surcharge is applied per shipment when the destination address provided by the Shipper is incomplete, outdated or incorrect. The delivery may still be completed once the correct address has been determined.



CUSTOMS SERVICES

Service How We Charge Additional Charge (NZD)
Broker Notification Per shipment $17.50 per shipment
Release to Broker Per shipment $70.00 per shipment
Bonded Storage Per kg per day $0.40/kg, minimum charge $20.00
MultilineEntry Per AWB $7.00 per line after 5 lines
Personal Effects Per shipment $150.00
Post/Clearance Modification Per shipment $100.00
Export Declaration Per shipment $17.50
Advance Payment Per shipment $20.00 or 3% of the credit advanced, if higher
Disbursements Per shipment $20.00 or 3% of the credit advanced, if higher
Change of Billing Per shipment $21.50
Broker Notification

At importers request, Jet Worldwide will provide the necessary paperwork to the customers designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. Billed to the importer Bonded Storage. Charges may apply

Release to Broker

At importer's request, the release of a shipment to the customer's designated custom's broker of choice. Jet Worldwide will not only transfer the necessary customs documentation but also move the inbound shipment from the point of arrival to the brokers location within the same customs office. The broker performs the last mile delivery.

Bonded Storage

Storage charges apply when the shipment cannot be released by Customs due to inaccurate or missing paperwork. Charges take effect three calendar days after the freight arrival date or broker notification, whichever is later. Holidays and Weekends are included in the count of 3 calendar days.

Formal Clearance

Applied in selected countries, when importing goods with an aggregated declaration value or weight exceeding the limits set by destination Customs Authorities, or due to other regulatory requirements are excluded from routine clearance on a consolidated manifest and thus require individual clearance

Personal Effects

Covers additional work required to declare, document and process import shipments with declared personal effects.

Post/Clearance Modification

At importer’s request, the modification by Jet Worldwide of value, commodity, country of manufacture, or terms of trade information after the import clearance process for a shipment, to correct or elaborate on what was submitted previously to Customs or when import details are incorrect on the declaration. Charges apply only when the original error was not made by Jet Worldwide.

Export Declaration

Applies in countries where an export declaration is required for shipments containing controlled commodities or exceeding a certain value threshold or weight. Where automated export systems are available to the public, shippers may avoid the charge by submitting the export declaration online. In the case of import billed shipments Jet Worldwide will submit the export declaration in order to accelerate the export at origin and pass the charge to the payers account. Always billed to the transport payer. Only charged for Export Declaration Number requests for goods valued < NZD 999

Advanced Payment

An administrative charge is applied to any import of a shipment for which Jet Worldwide has to advance duties, taxes or regulatory charges for receivers with whom Jet Worldwide has no contractual business relation e.g. private consumers. Jet Worldwide assumes the financial risk of non-repayment, for which the charge is applied based on the credit advanced, subject to a standard minimum. Applied to receivers with no duty account

Disbursement

By contractual agreement, the regular use of Jet Worldwide's bond or credit line to disburse import duty, tax or regulatory charges levied to an inbound shipment, on behalf of an account receiver/importer. Customs clearance is accelerated as a result and the receiver/importer is invoiced for the import charges after delivery.

NOTE: Additional charges for Customs Services may apply in certain countries.


PAYMENT OF INVOICES

A late payment fee of $25 per week, may be incurred if issued invoices are not paid in full by their due date.